How Can I Record Calls?
VoiceLogix can Record Incoming / Outgoing calls and can be set up to play call recording announcements to inform the...
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Helpful articles to walk you through basic configurations.
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How to Configure an Auto Attendant for Multiple Languages?
Concept The AA designer allows for language selection for all subsequent prompts. You can select languages for the first tier... -
How to Reset/Recycle Users In Bulk?
Concept This article describes the feature that allows for the bulk action of reset and recycle on users from within the Portal. Definitions Reset – Resetting will... -
How Do I Configure and Use Shared Contacts?
Concept Shared contacts enables scopes of Office Manager and higher to add and edit a group of contacts that will... -
Hot Desking
Hot Desking allows multiple users to utilize a single device or allows users to sit at different physical seats and... -
User Roles – Manager Portal Overview
The VoiceLogix Manager Portal gives customers access to the system to manage their personal account settings and or the company... -
How to Allow or Block Calls
The following steps will allow you to Allow and Block Calls from the Web Portal. Allowing/Blocking Numbers From the top... -
How to Edit Phone Button Configurations Using SNAPbuilder
The SNAPbuilder tool introduces the ability to customize buttons on a specific device such as building Phone Directories, set Speed... -
How to Send & Receive SMS Messages
The following steps will show you how to send and receive SMS messages via the Manager Portal. Items Needed Access... -
How to Provision & Factory Reset Common Phone Brands
This articles describes how to point certain popular phone brands to the VoiceLogix Endpoint Provisioning Server (NDP). Preparation Always factory reset...
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