The Essentials

Welcome to Voicelogix! To get you started we will need to setup a few things for each user on your...

Having a consistent numbering scheme for the extensions created within your PBX allows for easier turn-up and easier reference points...

These are the default star codes available on the VoiceLogix Platform. Please refer to the Recommended Extension Numbering article to avoid...

Overview The interface consists of 3 panels Call Park Zone – This shows calls that are currently parked and call parks...

Overview: WebConnect gives your browser-based access to making calls, receiving calls, chat and SMS features, voicemail, call park, answering rules...

Using SMS/Chat SMS and Chat will appear in the Portal with a tag for SMS or Chat. A new conversation can be opened...

Using SNAP.HD Snap HD Video Portal can be accessed from within the manager portal, Or directly by URL. To access...

ScopeThe following steps will show you the process to port an existing number to VoiceLogix. These processes are created to...

Cost One Time Charges Branding Registration: one-time fee of $45.00. Campaign Reviews: $18.00 for each. If a campaign is rejected,...

This article provides information about the VoiceLogix Business Associate Agreement (BAA). For customers who are subject to HIPAA and who...