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  3. How to Send & Receive SMS Messages

How to Send & Receive SMS Messages

The following steps will show you how to send and receive SMS messages via the Manager Portal.

Items Needed

  • Access to Manager Portal via Client Portal or Direct Link: https://manage.voicelogix.com
  • SMS-enabled DID
  • An SMS-enabled DID can only be routed to a single user. Any other users that wish to use SMS will need an additional DID.

Sending Messages

  • Once logged into the portal you will have a Contacts window on your bottom right
  • If the window is minimized simply click on the black bar
  • To create a message click on the Balloon icon at the top of the Contacts window
  • New Conversation window will appear
  • In the Search for contacts field enter any 10 digit telephone number and click Send SMS
  • Enter the message you would like to send in the text box at the bottom
  • When you are finished hit the Enter key
  • Your message will move to the main window with a time stamp. It has now been sent

Receiving Messages

New SMS messages will display in a window similar to the one in the above step. New messages will have a green bar until you click in the window. You can reply using by typing in the Send a message‚Ķ window and hit the Enter key

Updated on November 17, 2020

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