Features

From the Inventory screen you can see all phone numbers and hardware that are present in the domain. You can also assign/manage...

To configure a Hunt Group / Ring Group first create a Routing User. For the purpose of this example, we...

Concept The DISA (Direct Inward System Access) application requires a user to enter an extension number and password/PIN before placing...

Hot Desking allows multiple users to utilize a single device or allows users to sit at different physical seats and...

Answering rules is used for deciding how a users calls are routed, adding them to ring groups, and forwarding their...

Concept For Polycom, Yealink and Grandstream GXP phones, the VoiceLogix platform can make phones ring differently for Internal and External...

The following steps will show you how to send and receive SMS messages via the Manager Portal. Items Needed Access...

Overview The interface consists of 3 panels Call Park Zone – This shows calls that are currently parked and call parks...

Overview: WebConnect gives your browser-based access to making calls, receiving calls, chat and SMS features, voicemail, call park, answering rules...

Using SMS/Chat SMS and Chat will appear in the Portal with a tag for SMS or Chat. A new conversation can be opened...