How Can I Record Calls? VoiceLogix can Record Incoming / Outgoing calls and can be set up to play call recording announcements to inform the...
How to Configure an Auto Attendant for Multiple Languages? Concept The AA designer allows for language selection for all subsequent prompts. You can select languages for the first tier...
How to Reset/Recycle Users In Bulk? Concept This article describes the feature that allows for the bulk action of reset and recycle on users from within the Portal. Definitions Reset – Resetting will...
How Do I Configure and Use Shared Contacts? Concept Shared contacts enables scopes of Office Manager and higher to add and edit a group of contacts that will...
Hot Desking Hot Desking allows multiple users to utilize a single device or allows users to sit at different physical seats and...
User Roles – Manager Portal Overview The VoiceLogix Manager Portal gives customers access to the system to manage their personal account settings and or the company...
How to Allow or Block Calls The following steps will allow you to Allow and Block Calls from the Web Portal. Allowing/Blocking Numbers From the top...
How to Edit Phone Button Configurations Using SNAPbuilder The SNAPbuilder tool introduces the ability to customize buttons on a specific device such as building Phone Directories, set Speed...
How to Send & Receive SMS Messages The following steps will show you how to send and receive SMS messages via the Manager Portal. Items Needed Access...
How to Add Contacts You can populate individual contacts into your directory by logging into the Manager Portal and entering records manually or adding...