Help Topics

• The Essentials

  Get Started Here

  • Getting Started!
  • Recommended Extension Numbering Scheme
  • Star Codes – Feature Codes
  • Attendant Console
• Training Videos

  Resources that visually guide you through the VoiceLogix platform for all user Types

  • Training for Basic Users
  • Training for Office Managers
• Features

  Learn about all the great features the VoiceLogix platform has.

  • Inventory Panel
  • How Do I Create a Hunt Group / Ring Group?
  • Direct Inward System Access (DISA)
  • Hot Desking
• Guides By Manufacturer

  Device specific instructions to help you with setup.

  • Grandstream GRP Series Overrides
  • Grandstream DP750 Overrides
  • Grandstream Headset Set-up
  • How to Factory Reset Polycom Phones
• How To

  Helpful articles to walk you through basic configurations.

  • How Can I Record Calls?
  • How to Configure an Auto Attendant for Multiple Languages?
  • How to Reset/Recycle Users In Bulk?
  • How Do I Configure and Use Shared Contacts?
• Apps & Integrations

  Anything Mobile app or 3rd party integrations.

  • VoiceLogix Chrome Plugin