How To

This articles describes how to point certain popular phone brands to the VoiceLogix Endpoint Provisioning Server (NDP). Preparation Grandstream ATA Web...

Preparation Prior to attempting to packet capture, two overrides must be added to the device… To do this, login to...

If you would like to add additional lines to your existing account or need to purchase new hardware please call...

Assemble your deskphone: Assemble the phone components following the manufacturer’s instructions included with your device. Connect the handset to the phone base using...

Dashboard The SelfCare dashboard page is the default landing page which is visible once the subscriber logs into their respective...

Overview The interface consists of 3 panels Call Park Zone – This shows calls that are currently parked and call parks...

Overview: WebConnect gives your browser-based access to making calls, receiving calls, chat and SMS features, voicemail, call park, answering rules...

Using SMS/Chat SMS and Chat will appear in the Portal with a tag for SMS or Chat. A new conversation can be opened...

Using SNAP.HD Snap HD Video Portal can be accessed from within the manager portal, Or directly by URL. To access...