How to Provision & Factory Reset Common Phone Brands
This articles describes how to point certain popular phone brands to the VoiceLogix Endpoint Provisioning Server (NDP). Preparation Grandstream ATA Web...
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Helpful articles to walk you through basic configurations.
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VVX Polycom – Packet Capture
Preparation Prior to attempting to packet capture, two overrides must be added to the device… To do this, login to... -
Add a Phone Number or Device
If you would like to add additional lines to your existing account or need to purchase new hardware please call... -
Basic Deskphone Setup
Assemble your deskphone: Assemble the phone components following the manufacturer’s instructions included with your device. Connect the handset to the phone base using... -
Attendant Console
Overview The interface consists of 3 panels Call Park Zone – This shows calls that are currently parked and call parks... -
WebConnect
Overview: WebConnect gives your browser-based access to making calls, receiving calls, chat and SMS features, voicemail, call park, answering rules... -
SMS and Chat Feature
Using SMS/Chat SMS and Chat will appear in the Portal with a tag for SMS or Chat. A new conversation can be opened... -
SnapHD
Using SNAP.HD Snap HD Video Portal can be accessed from within the manager portal, Or directly by URL. To access...
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