Getting Started! Welcome to Voicelogix! To get you started we will need to setup a few thigs for each user on your...
Recommended Extension Numbering Scheme Having a consistent numbering scheme for the extensions created within your PBX allows for easier turn-up and easier reference points...
Star Codes – Feature Codes These are the default star codes available on the VoiceLogix Platform. Call Forwarding Code Feature Description *72 Call Forwarding Always...
Attendant Console Overview The interface consists of 3 panels Call Park Zone – This shows calls that are currently parked and call parks...
WebConnect Overview: WebConnect gives your browser-based access to making calls, receiving calls, chat and SMS features, voicemail, call park, answering rules...
SMS and Chat Feature Using SMS/Chat SMS and Chat will appear in the Portal with a tag for SMS or Chat. A new conversation can be opened...
SnapHD Using SNAP.HD Snap HD Video Portal can be accessed from within the manager portal, Or directly by URL. To access...