These are the default star codes available on the VoiceLogix Platform.
Please refer to the Recommended Extension Numbering article to avoid extension conflicts with star codes.
Call Forwarding
| Code | Feature | Description |
| *72 | Call Forwarding Always – Activate | This feature will activate and set call forwarding always to the destination entered. Ex *728445293007 |
| *73 | Call Forwarding Always – Deactivate | This feature will deactivate call forwarding always |
| *74 | Call Forward On Active Call – Activate | This feature will activate and set call forwarding on active to the destination entered. Ex *748445293007 |
| *75 | Call Forward On Active Call – Deactivate | This feature will deactivate call forwarding on active. |
| *76 | Call Forward Offline (Failover) – Activate | This feature will activate and set call forwarding offline to the destination entered. Ex *768445293007 |
| *77 | Call Forward Offline (Failover) – Deactivate | This feature will deactivate call forwarding offline. |
| *90 | Call Forward Busy – Activate | This feature will activate and set call forwarding busy to the destination entered. Ex *908445293007 |
| *91 | Call Forward Busy – Deactivate | This feature will deactivate call forwarding busy. |
| *92 | Call Forward No Answer – Activate | This feature will activate and set call forwarding no answer to the destination entered. Ex *928445293007 |
| *93 | Call Forward No Answer – Deactivate | This feature will deactivate call forwarding no answer. |
Call Parking
| Code | Feature | Description |
| *** | Call Park – Dynamic Mid Call | During a call at any time dial *** to park it in the first available slot. |
| *55 | Call park Retrieve | Dial *55 + Parking slot number to retrieve the parked call. |
| 701-709 | Call Park Orbits – Dynamic Range | The Dynamic Parking Slots used by *** Code to park calls |
| 710-719 | Call Park Orbits – One Button with Ringback | Parking spots setup with for one button retrieval & ring back enabled after a timeout. |
| 720-749 | Call Park Orbits – One Button | Parking spots setup for one button retrieval from a phone button. |
Voicemail
| Code | Feature | Description |
| *97 | Voicemail – Check Another Extension | Check another users voicemail box. |
| *98 | Voicemail – Check Own Extension | Checks your own voicemail box. |
| * | Voicemail – Direct Transfer | Transfer a call directly to a users voicemail box Dial *+ Users Extension. Ex *1001 |
Call Pickup
| Code | Feature | Description |
| *35 | Call Pickup – Another Extension | When dialed the feature will pickup the call that is ringing the dialed users extension. Ex *351001 to pickup a call for user 1001 |
| *36 | Call Pickup – Department | Dial *36 to pickup any call within in the same department. |
| *37 | Call Pickup – Site | Dial *37 to pickup any call ringing within the same site. |
| *38 | Call Pickup – Site & Department | Dial *38 to pickup any call ringing within the same site and same department. |
| *39 | Call Pickup – Domain | Dial *39 to pickup any call within your company. |
Hot Desking
| Code | Feature | Description |
| *31 | Hot Desking – Login | Dial *31 then you will be prompted for your extension & password. |
| *32 | Hot Desking – Logout | Dial *32 to logout of your extension from the device. |
Call Center Agent
| Code | Feature | Description |
| *50 | Agent – Make Available | Make Agent available for ONE call. |
| *51 | Agent Login | Make Agent Available for all assigned call queues |
| *52 | Agent Logout | Make Agent Unavailable for all assigned call queues. |
Generic User Codes
| Code | Feature | Description |
| 933 | 911 Address Validation | Allows any user to verify their 911 caller ID with the E911 PSAP |
| *20 | Intercom | Dial *20 + extension to start a 2 way auto intercom session with the dialed extension. |
| *34 | Move your Call | Dial *34 from an IDLE device to pull the call from the active device. Call must be on a device owned by the same user. |
| *67 | Block Caller ID | Dial *67 + the Destination number to mask the outbound caller ID. |
| *69 | Last Call Return | Dial *69 to hear the number of the last caller. |
| *78 | Do Not Disturb – Activate | Activate Do not Disturb for the dialing user. |
| *79 | Do Not Disturb – Deactivate | Deactivate Do not Disturb for the dialing user. |
| *86 | Anonymous Call Rejection – Activate | Activate anonymous call rejection for the dialing user |
| *87 | Anonymous Call Rejection – Deactivate | Deactivate anonymous call rejection for the dialing user |