If you are having issues with making or taking calls using your WebConnect portal, attempt the following first. If your issues still persists, reach out to our support team or email support@voicelogix.com.
- Try opening WebConnect in the Google chrome browser. You can download Chrome from their download page. While it will work in other browsers, Chrome is the browser we test and recommend.
- Clear browser, remove/disable all plugins, check for corporate applied browser policies.
- If you are still experiencing issues with WebConnect after the above troubleshooting, download the persistent web app by clicking on the download icon on the top right of the address bar as show below. If the persistent web app works, there is likely an issue with plugins or corporate policies on your browser.
